(SEATTLE) — The chief executive officer of Starbucks says he will order managers of the coffee giant’s stores to undergo training on how to spot “unconscious bias” after witnesses said two black men were arrested at a Philadelphia shop for doing nothing but sitting at a table.
“I’ll say the circumstances surrounding the incident and the outcome at our store on Thursday were reprehensible,” Starbucks’ CEO Kevin Johnson said in an exclusive interview with ABC News’ Good Morning America Monday.
“So, clearly, there’s an opportunity for us to provide clarity and in addition to that I’d say there’s training, more training that we’re going to do with our store managers, not only around the guidelines but training around unconscious bias,” Johnson said.
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